Mark Hayward
Senior trainer and consultant  
BA (Hons) French Studies, Italian Studies
Economics – Reading University
Mark is a graduate of the Management Development Programme at Lloyds Bank with 7 years at London Forfaiting Company Plc, a leading Export Finance Company in the City of London. He managed the French/Italian Corporate Division in this company and had dealings with major Italian and French Exporters and with major international banks. He also worked as a freelance Italian/English translator and interpreter specialising in the field of Export Finance.

He has run courses in training centres in London, Bath and Milan and has also run Presentation and Negotiation Skills Tailored Courses in most European countries and South Korea, for large multi-nationals including UBS, Philip Morris, Merrill Lynch, Dow Europe, Hanjin Group and Munich Re. He has also run Presentation and Effective Business Relations Tailored Courses in Italian for Whirlpool and Merrill Lynch. He has been part of a team of trainers delivering Speaker trainer for Pfizer staff worldwide.

Mark is a Crossroads associate trainer and in Turkey, he has delivered open Presentation Skills and Negotiation Skills programmes for participants from Bristol Myers Squibb, Coca-Cola, Gillette, Initiative Media, Koc Holding, Mercedes-Benz, Ortronics Italia and Roche Diagnostics.

He has also delivered English for Business in-house training for Clariant in Istanbul and Negotiation Skills programmes for the International Relations Department of the former Iktisat Bank. He has delivered Presentation Skills programmes for Arkas Shipping company, a Negotiation Skills programme for Finansbank’s International Department a large number of negotiation skills programmes for Coca-Cola’s Regional teams and he also regularly delivers Presentation Skills courses for Coca-Cola.  

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